Frequently Asked Questions
Who Can Apply?
Any registered business with a valid business license can apply.
(EIN, CCB, LCB, USDOT, etc.).
Whether you’re a sole proprietor with one vehicle or a large business with a fleet,
you can apply!
Does It Cost Anything To Open An Account?
Nope!
There is no cost to open and have an account with us.
Our markup is already included in the price per gallon. You only pay for the fuel you use!
No monthly or yearly account fees.
No transaction fees.
No card order, shut off, or replacement fees.
No maintenance or environmental fees.
The only fee 2% fee per billing cycle for past due balances, and a $25 charge for NSF return payments
How Do I Track Transactions?
Our secure online portal records all of your transaction details,
so you never have to worry about keeping track of receipts again!
Easily search and sort by date, card, driver, vehicle, fuel type, or location,
to quickly view gallons used and total charges – all at a glance.
Transactions are available to view online by the next business day.
Are There Any Minimum Requirements?
Per the Oregon State Fire Marshal, each account – as a whole, not per card –
must do 900 gallons per year (an average of 75 gallons per month).
How Does Billing Work?
Billing is available on a weekly, biweekly, or monthly basis, depending on your estimated fuel usage and business credit, as determined by our billing department.
Weekly invoices are sent on Fridays and drafted the following Tuesday.
Biweekly and monthly invoices are sent on the 1st and the 16th and drafted on
the Tuesday or Friday after those dates.
We prefer EFT auto-pay, but you can also make ACH payments manually
through our online portal each billing period.
Both options require a bank account. We also accept cash or checks,
but credit cards are not accepted for payments on credit accounts.
IMPORTANT:
Fuel account payments are due in full each billing period.
This is not a credit card with minimum payments.
Unresolved past-due accounts will be shut off.
Delinquent accounts may be sent to collections or face legal
action if a payment plan or alternative arrangement is not made.
